SARS Service Charter and Turnaround Times

Share This Post

SARS has a comprehensive service charter noted below. This is useful in knowing or possibly managing expectations on when a response can reasonably be expected. It is useful for in knowing when to remind yourself to follow up with SARS on queries. It is important that you hold SARS to these deadlines and progress keeping track of all your case numbers.

For each query a turnaround time is specified. Once SARS is outside of these windows you can lodge a complaint, and depending on the severity of the query, lodge a complaint with the Ombudsman immediately or once the turnaround time for the complaint has elapsed.

Find below the services charter herewith a link to the Tax Ombudsman.

You can also get the most recent charter on SARS’s website here.

More To Explore

Companies now have new reporting obligations for "beneficial ownership" | CFO360 Accountants
Accounting

Companies Now Have New Reporting Obligations For “Beneficial Ownership”

Companies now have new reporting obligations for “beneficial ownership” Recent announcements on the amendments to the Companies Act 71 of 2008 regarding beneficial ownership were made by the Companies and Intellectual Property Commission (CIPC). Part of the revisions requires that corporations file and update Beneficial Ownership information as and when necessary, giving the CIPC the

Trust and PBO Reporting Requirements Are Now Official | CFO360 Accountants
Accounting

Trust and PBO Reporting Requirements Are Now Official

Trust and PBO reporting requirements are now official. Public benefit organizations (PBOs) and Trusts, but not solar panel installers, are now included on the final list of third-party data providers required to transmit taxpayer information to the South African Revenue Service (Sars). Trusts and PBOs are permitted to report for the first round voluntarily in

Do You Want To Boost Your Business?

drop us a line and keep in touch

Scroll to Top